Hotel Chinzanso Tokyo takes precautions with thorough safety measures in welcoming guests. While paying great attention to conditions in Japan and overseas, we will continue to place the safety and health of our guests and staff as our first priority.
Below are some of the measures we take. We humbly request your cooperation and understanding.
・Temperature check will be done at the entrance
・All staff will wear masks at all times, and some staff will be wearing sanitary gloves
・Guests will need to declare their health conditions on Health Check Sheet
・Disinfectant alcohol will be placed at the entrances/exits to all facilities and in elevator halls.
・Service counters and other stations will be equipped with acrylic boards and vinyl curtains.
・Seating within the hotel and restaurants will be significantly more distanced.
・Furnishing and equipment in high-contact areas will be disinfected.
・Staff will do their best to avoid entry to guest rooms after check-in
・Baggage and requested amenities will be delivered in front of guests' rooms.
・Bed turndown services are currently unavailable.
・Self-serve buffets will be unavailable. Instead, staff will pass out food.
For detailed information, please visit the homepage and YouTube page.